Frequently Asked Questions

01 How will I receive my guide?

Immediately after purchase you'll receive a digital PDF download link via email. You can also access your guide anytime from your order confirmation page — no waiting, no shipping.

02 Can I use it on my phone?

Yes. All GirlAndAPlane guides are optimized for mobile, tablet, and desktop. Save the PDF to your device or open it directly in your browser while you're on the go.

03 Do you make reservations for me?

No — our guides provide carefully curated recommendations with booking links so you can reserve hotels, restaurants, and experiences directly. You stay in full control of your trip.

04 Are guides refundable?

Due to the instant digital nature of our products, all sales are final once the guide has been downloaded. If you experience any issues accessing your purchase, please contact us and we'll be happy to help.

05 What's included in each guide?

Every guide includes hotel recommendations, restaurants, cafes, nightlife, activities, transportation tips, hidden gems, shopping, photography locations, safety tips, clickable booking links, and sample day-by-day itineraries — everything you need for a confident trip.

06 How often are guides updated?

We regularly review and refresh our guides to keep recommendations current. When you purchase a guide, you receive the latest version available at the time of your order.

07 Can I share my guide with friends?

Each guide is licensed for personal use by the purchaser. If your travel companions would like their own copy, we'd love for you to share the shop link so they can get the full experience too.

08 Do you offer custom itineraries?

Our guides are designed to give you a fully planned experience out of the box. For bespoke trip planning, reach out via our Contact page — we'd love to hear about your dream destination.